Reflection
on My Role in Quality circles
During my previous Degree (Masters in Computer applications), There was
an issue of technically competent students
not getting proper jobs due to lack of communication and other transferable
skills. This was an opportunity to
influence the department to bring a change in the way, placement preparation
was done. To bring practical transferable skills in students, I introduced the
concept of Quality circles, where student teams analyse an issue and suggest
changes to the management and work alongside of the management in implementing
the plans.
I proposed this concept to the Department head and convinced them by
quoting my own previous success in previous projects and other similar cases,
as it was a new approach it took about year to get approved.
Now I had the next challenge to get my peers on board, coincidentally on
the same week we had a series of competition organised by the Association of
MCA. I got first Prizes in, Paper presentation contest and software development
contest and also a prize in Quiz contest. These achievements all though not
directly related to Quality circles, had a great indirect impact to Influence
my peers. Then I formed the first Quality circle focusing on the issue of
developing soft skills among students. My enthusiasm was reflected in our team
and also motivated two other teams from my class to take part in the project.
As a part of this process we formed a team of 6 members and identified
the various issues that are to be address and chose the most vital issue by
ranking. Then we used the cause and Effect diagram to identify the various
sub-factors involved in this issue related to Staff, Student, system and
society by brain storming within the group. To ensure further accuracy, we collected
the views of other by means informal interviews and a questionnaire. Based on
the data collected we made the Pareto chart which showed the 20% cause which a
lead to the 80% effect. With all these well analysed information we made our
implementation to tackle the issue in a well-focused manner. Few implementations
include formation Special interest
groups to share knowledge , introduction of student led seminar, Regular guest
lectures, Proposal of Annual student conference, Annual Team development works
shops etc.
As these projects created a significant impact in our department I was by
invited the Quality assurance officer to introduce the project other
departments, following this I made a presentation to one more department and
five other Quality circle project were initiated later it was spread across different
department with 13 Projects across the institution and I was coordinating all
the 13. In the following year 53 out of 60 students were placed in good
companies and I was offered a consultant role in the college. This was well appreciated by the department and the systems continued even after I left the organisation and the case study of the project received second prize in a National level conference.
I had a very good
practical learning throughout the process as trying something new involved a
great risk but having a clear plan and proper implementation made it
successful.
Continuation in
University of Leicester, UK.
With the above experience I shared this concept with Careers advisers, Pro Vice Chancellors for Research, Head School of Management and International Strategic Director and piloted a few projects based on their suggestion and rolled out the plan for Global partnership with few Universities in India and now it is to be initiated at School of Management.In Future I am planing to suggest this to be a Part of in Leicester Award Sheme as student would gain practical skill whist getting in involved organisation development leading to a mutual benefit
With the above experience I shared this concept with Careers advisers, Pro Vice Chancellors for Research, Head School of Management and International Strategic Director and piloted a few projects based on their suggestion and rolled out the plan for Global partnership with few Universities in India and now it is to be initiated at School of Management.In Future I am planing to suggest this to be a Part of in Leicester Award Sheme as student would gain practical skill whist getting in involved organisation development leading to a mutual benefit